Although we believe that you will be delighted with your purchase of any product from Earthveda, for any unsatisfactory experience, kindly contact us at the below mentioned details and we will promptly replace the item or initiate a refund of its purchased price as per the terms and conditions mentioned below. For cancellation of an order placed you have to write us an email on email@example.com with the reason and our team will process a refund.
How to Return an Item
Kindly return the items within 7 days of purchase with original packaging. We don’t accept returns if the seal is broken. To return an item, you may raise a return request against your order ID by writing to us at – firstname.lastname@example.org
Shipping the product back to our facility has to be arranged by the customer with the following details-
- Reason for return
- AWB No. (Courier tracking number)
- Send it to the below mentioned address-
Ayurveda Research and Life Sciences LLP, A-414, Advance Business Park, Opp. Swaminarayan Temple, Shahibaug, Ahmedabad, Gujarat – 380004
Once we receive the products we will inspect it & will send you an confirmation email of return acceptance, then amount will be credited to your account within 14 working days after you receiving our acceptance email. If you happen to receive a defective/damaged product, you can raise a replacement request by sending us a mail at email@example.com . Be sure to attach a picture of the product received so that we can evaluate its condition. Products acknowledged as ‘damaged’ or ‘defective’ will be collected by us. Once we receive the item at our facility, we will verify its condition and initiate the process of refund or replacement accordingly.
For any further queries about refund/return, please drop us an email at firstname.lastname@example.org Or call us at – +91-9898801122